We offer 30-day money back guarantee.
This 30-day money back guarantee is a subject to the following simple conditions:
To qualify for refund the product should be received in the original packaging and in undamaged condition.
We want your online shopping experience with us to be both enjoyable and easy. We pride ourselves on providing excellent customer service and shipping your order quickly and accurately!
Please inspect your order upon receipt and contact us immediately if your merchandise is damaged or incorrect. We will make it right!
If you need to make a return for any reason, please contact us by email. We will require your original order number and a list of the items you wish to return. We will then provide you with a Return Goods Authorization form and full instructions on how to proceed with your return.
If You Have Received Defective Merchandise:
Defective or damaged items will be exchanged/replaced with identical merchandise only. Replacements will be provided at no cost to you; however, a minimal shipping and handling fee may apply on certain items. All items returned for warranty claims are subject to inspection by the respective manufacturers and not all claims for defects are necessarily approved. Items that have been installed incorrectly or that show signs of abuse or misuse will not be eligible for replacement under most manufacturer warranty programs. All warranty claims must be accompanied by an original sales invoice.
If You Have Received Incorrect Items:
We will pay return shipping charges for incorrectly shipped items and we will send you the correct merchandise at no cost to you. Please ensure that all returned items are unopened and complete in their original factory packaging.
All Other Returns:
All other returns will be subject to a 20% restocking charge. Items returned with damaged packaging or missing components (i.e.; missing screws, missing instruction sheets, missing keys etc.) will result in additional charges. Return shipping costs are the responsibility of the purchaser.